Client Success Manager
Marlene’s passion, enthusiasm for the business, and energy to help clients succeed led her to Trusty Oak where she is the Client Success Manager. She provides business development and comprehensive consultation to help Trusty Oak clients identify challenges and problems and provide solutions that allow them to quickly and smoothly maximize their organization’s business potential.
Her journey began with her successful career at Caterpillar Inc. Prior to leaving Caterpillar and launching her business, Southern Connections, Inc., she was the e-Business division manager working with Caterpillar dealers in Latin America and the Caribbean. Marlene has a proven track record for consistently delivering results, developing people, increasing revenue, and cultivating partnerships and commercial relationships.
Marlene is highly motivated, challenges the status quo, and establishes strong partnerships that have a significant impact on Trusty Oak clients and the Trusty Oak team. Her emphasis is on ensuring stellar client satisfaction and continually growing the Trusty Oak business. That is how she defines success. She has a bachelor’s degree in e-Business and a master’s degree in Marketing. Marlene’s hobbies include oil painting and ceramics. She and her husband also enjoy spending time with family and friends at their beach house in Huehuete, Nicaragua.
Never say never, because limits, like fears, are often just an illusion.
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