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Madison Carter

Meet

Madison Carter

Administrative Virtual Assistant

Based in Missouri
|
With Trusty Oak since 2024

“The bad news is time flies. The good news is you’re the pilot.” — Michael Altshuler

Currently Taking New Clients
About Madison

Madison thrives on creating order out of chaos and has a knack for project management and CRM wizardry. She is passionate about crafting Standard Operating Procedures (SOPs) and establishing structure within businesses. She finds joy in onboarding new clients and ensuring seamless transitions. Specializing in creative industries, she excels in task management, effortlessly converting client and customer notes into actionable tasks. Email management is Madison’s forte, as she relishes fostering effective communication channels for her clients.

With more than a year of experience as a virtual assistant, Madison has been on a self-taught journey fueled by her dedication to growth and learning. Her keen interest in CRM software and project management led to extensive research and experimentation, both in her own business and with various platforms for clients. She embraces challenges as opportunities for personal and professional development.

Madison brings a balanced approach to her work, combining a relaxed demeanor with a strong sense of structure. Communication and teamwork are paramount to her working style, shaped by years of playing team sports. She understands the importance of collaboration in achieving common goals. Madison thrives in building connections and friendships with clients, cherishing the sense of community.

Outside of work, she enjoys playing and coaching volleyball, undertaking DIY home improvement projects, and playing competitive board games. In her free time, she can be found spending quality time with her beloved cat, dog, and boyfriend or experimenting with new recipes.

Working Hours

Monday–Friday: Flexible

Timezone

Central Time Zone

Support Skills

Client Communication

Event Planning and Organization

Schedule Management

Administrative Support

Travel Planning

Graphic Design

Customer Service

Client Onboarding

Workflow Management

Task Management

 

Industry Experience

Wedding

Health and Fitness

Early Child Developement

Veterinary Medicine

 

Software Experience

Project Management & CRM:

Asana
Dubsado
Honeybook
Click-up

Email Marketing & Social Media:

Planoly
Tailwind

Scheduling & General Admin:

Calendly
Google Workspace
Microsoft Office Suite
Slack
Zapier

Content Creation & Management:

Canva
Adobe Creative

Website & Blog Management:

Squarespace

Madison?

Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry Home of Hope Ministries

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia CEO and Founder, Cabeza Advertising