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Desiree Buffin


Desiree Buffin

Admin and HR Virtual Assistant

Based in New York
With Trusty Oak since 2024

Each one, teach one.

Currently Taking New Clients
About Desiree

Desiree is a virtual assistant specializing in executive admin and human resource management support . Every client is seen as an executive and receives corporate gloves treatment. Desiree’s vast experience includes email and inbox management, calendar management, meeting and logistics, travel and expense reconciliation, light bookkeeping (certified), CRM and HR database management, onboarding, people management, social media management, process/protocol documentation and general administrative support.

Desiree comes with a corporate background having worked in IBM for 16years supporting and providing corporate executive support. Following her departure, Desiree embarked on a decade-long journey of self-employment, serving as a Virtual Assistant to a diverse group of business owners. Her clientele, primarily engaged in motivational speaking, corporate training, and women’s empowerment, often choose to collaborate with her for extended periods, typically exceeding five years. This enduring partnership underscores Desiree’s commitment to fostering strong relationships through open communication and a collaborative approach with her clients.

In her free time, Desiree is a dance teacher at her local church and also dances in the community for the back to school rallies, weddings, city events and not-for-profit charitable events. Her children are professional dancers and the family considers themselves a true dance family.  She is also the host of a community podcast she developed to bring more thought-provoking awareness to issues faced by the down trodden, called Raise Voices.  Her life’s motto is “each one, teach one.” She believes that by embracing this principle, we can transform our current realities, inspire each other to dream anew, and enhance our contributions to our communities in terms of our feelings, knowledge, and offerings. One of her favorite movies is the Shawshank Redemption.

Working Hours

Monday–Friday: flexible hrs up to 3pm


Eastern Time Zone

Support Skills

Email & Calendar Management

Meeting Scheduling & Follow Up

Travel Management & Meeting Logistics

Customer Service

HR Management

Talent Sourcing & Onboarding

Expense Reconciliation

Basic Bookkeeping Support (certified)

Industry Experience

Start-up Companies


Small Business

Medium Business

Large Business

Software Experience

Computer Software: IOS, Microsoft Suite, G Suite, Adobe Creative Cloud

Email Marketing & Social Media: MailChimp, Active Campaign

Scheduling & General Admin: Slack, Zoom, Calendly, Quickbooks, Expensify, Square, Join. Me, Schedule Once,

Website & Blog Management: Wix, Squarespace, WordPress, Shopify

CRM & Security & File Management: Asana, Drop Box, Microsoft Project, Base Camp, Trello, Microsoft Team, Flow, One Note, Active Campaigns

Human Resources Focused: Zenefits, ADP, Insightly, ATS system, Jobvite, iCIMS, Hireology



Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry Home of Hope Ministries

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia CEO and Founder, Cabeza Advertising