HOW IT WORKS
Every new client starts with a 90-day trial period.
These first 90 days are packed full of value so you can get the most out of working with your VA.
What’s Included:
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Strategy and Planning CallGet started with a kickoff call to jumpstart your plan.
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Onboarding and SupportOur 12-week onboarding helps you delegate and our client success team supports you along the way.
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Delegation ResourcesYou’ll receive our customized clients-only resources to make remote delegation a breeze.
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Free Access to CloverleafCloverleaf.me coaching software helps you and your VA learn more about each other’s work and communication styles to help you deepen connection and accomplish more together.
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Access to Our Experienced Virtual AssistantsWith Trusty Oak, you get access to an unmatched pool of freelance talent.
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30 Hours for Task WorkYou’ll get more accomplished with 30 hours than ever before. After the trial ends, rollover your time to a subscription or receive a refund for 50% of unused time.
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Optional Additional HoursGet in the groove and purchase more hours! Most clients add additional hours during their trial.
HOW IT WORKS
Start a 90-day trial
Tell us about your needs. No contract and no commitment.
Get matched with a VA
After sign-up, we’ll match you with a VA within five business days.
Start delegating
Get onboarded and start delegating tasks right away.
Not quite ready to start? Request a Consultation.
POST-TRIAL PLANS
After your 90-day trial, choose a plan. All plans include a dedicated VA and a Client Success Manager. Additional hours can be purchased at $39/hour.
Acorn
Up to 10 hours
Max of 5 rollover hours
1 Dedicated VA
$
390
/ month
Sprout
Up to 20 hours
Max of 5 rollover hours
1–2 Dedicated VAs
$
760
/ month
Oak
Up to 40 hours
Max of 5 rollover hours
1–2 Dedicated VAs
$
1480
/ month
Grove
Up to 60 hours
Max of 5 rollover hours
2-3 Dedicated VAs
$
2160
/ month
How do I know if a virtual assistant can help my business?
If you’re not sure, you can always request a free consultation. Once you’re ready to give it a try, the first step is to start your trial on our website. Our unique process allows you to identify where you need help. We’ll take your answers and use them to match you with the ideal virtual assistant.
Can I start a subscription instead of a 90-day trial?
All of our clients are required to start with a trial. The 90-day trial is how we determine how many hours a client will need on a regular basis and ensure the client is matched with the ideal VA. The 90-day trial gives us all the data we need to make the subscription a great experience.
What is the difference between the 90-day trial and the subscription plans?
A 90-day trial is designed to help you get a feel for what it’s like to work with your VA and determine how much time you need on an ongoing basis. After the trial ends, we recommend a monthly subscription plan. Monthly plans automatically subscribe you to a number of hours based on your needs.
What can I expect from my Client Success Manager?
Your Client Success Manager comes with the deal and is a free resource to you to help you get the most out of your experience with your VA(s). The CSM checks in with you to ensure you are receiving all you need and can even brainstorm with you to plan for more delegation. Our CSMs also can recommend additional VAs for you as you grow.
What is Cloverleaf and why is it included?
We use Cloverleaf.me coaching software to provide you and your VA a tool to help you get to know each other better and faster. Learn more about how we use this tool on our blog.
How often will I be billed?
For your 90-Day Trial, you’ll pay upfront for 30 hours and additional hours can be purchased as needed. You are always in control of when you purchase more time and you will not be automatically billed.
We accept credit or debit card payments online via Stripe.
Is there a contract?
No. Your plan always begins with a 90-day trial period that starts with 30 hours. If you decide not to keep working with Trusty Oak after the trial, you can receive a refund for 50% of any unused time. After your trial, you can cancel a monthly subscription at any time with a written request.
How will I know what my virtual assistant is doing for me?
Your virtual assistant will be providing weekly status updates so you always know what is in progress and what tasks have been completed. These updates will include links to your timesheet to show time used versus time purchased and will include detailed notes about each time entry.
Do I have to train my virtual assistant?
Your virtual assistant already has expertise and experience with best practices and tools of the trade, however, you will be required to train your VA on your unique business processes and preferences. Your VA will be ready to onboard quickly and you will see progress and feel supported from the very start.
How many VA hours should I expect to use during the Trial?
Your 90-Day Trial starts with 30 hours to use on any task with your VA and this baseline is generally a minimum you can expect to use in the first three months. Our clients feeling the greatest positive impact on their business use an average of 46 hours during their first 90 days.
