HOW IT WORKS

Take back your day with a Growth Starter Pack.

We’ll guide you to build a strong partnership with your virtual assistant.

What’s Included:

A Strategic Partnership for Growth

Our unique approach emphasizes building a strong partnership between clients and VAs for empowered delegation.
Success Call and Roadmap

We walk you through delegating to your virtual assistant. Get started with an Onboarding Success Call and customized Roadmap with your dedicated Client Success Coordinator.
Onboarding and Support

Our high-touch onboarding program helps you delegate and our client success team supports you along the way.
Delegation Resources

You’ll receive our customized clients-only resources to make remote delegation a breeze.

Access to Our Experienced Virtual Assistants

With Trusty Oak, you get access to an unmatched pool of freelance talent.
Free Access to Cloverleaf

Cloverleaf.me coaching software helps you and your VA learn more about each other’s work and communication styles to help you deepen connection and accomplish more together.
30 Hours for Task Work

You’ll get more accomplished with 30 hours than ever before. When you’ve used your 30 hours, subscribe to one of our monthly plans to keep growing.

HOW IT WORKS

Purchase your Growth Starter Pack

Tell us about your needs. No contract and no commitment.

Start delegating

Build a strong partnership with your VA and get things done.

Subscribe to keep growing

We have monthly subscriptions to match every business.

Not quite ready to start? Talk to Client Success

SUBSCRIPTION PLANS

After your Growth Starter Pack, choose a plan. All plans include a dedicated virtual assistant, access to our virtual assistant team, and a dedicated Client Success Coordinator. All subscriptions include the option to purchase additional hours when needed.

Acorn

Up to 10 hours

$ 449 per month

Sprout

10% Discount

Up to 20 hours

$ 808 per month

Oak

12% Discount

Up to 40 hours

$ 1,580 per month

Grove

18% Discount

Up to 60 hours

$ 2,209 per month

FREQUENTLY ASKED QUESTIONS

How do I know if a virtual assistant can help my business?

We specialize in helping entrepreneurs delegate to virtual assistants for the first time. If you’re not sure if a VA is right for you, you can always request to talk to our client success team. Our unique process allows you to identify where you need help and match you with your ideal virtual assistant.

Can I start a subscription instead of a Growth Starter Pack?

All of our clients start with a Growth Starter Pack (GSP). The GSP is packed full of value and is every client’s personalized onboarding experience. Our client success team works hard during a client’s GSP to build a lasting partnership for growth. The GSP gives us all the data we need to make the subscription a great experience.

What is the difference between the Growth Starter Pack and the subscription plans?

A Growth Starter Pack (GSP) is designed to support you in learning to work with your VA and determine how much time you need on an ongoing basis. After the GSP ends, we recommend a monthly subscription plan. Monthly plans automatically subscribe you to a number of hours based on your needs.

What can I expect from my Client Success Coordinator?

Your Client Success Coordinator comes with the deal and is a free resource to help you get the most out of your experience with your VA(s). Your CSC is your on-call delegation expert and your biggest fan: they’ll be around to coach you every step of the way. Our CSCs also can recommend additional VAs for you as you grow.

What is Cloverleaf and why is it included?

We use Cloverleaf.me coaching software to provide you and your VA a tool to help you get to know each other better and faster. Learn more about how we use this tool on our blog.

How often will I be billed?

For your Growth Starter Pack, you’ll pay upfront for 30 hours. After you’ve used your 30 hours, subscribe to a monthly plan to continue working with your virtual assistant. Your subscription will be billed monthly on the same day each month.

Is there a contract?

No. If you decide to cancel your Trusty Oak Growth Starter Pack within your first 90 days, you may receive a refund for 50% of the total value of hours remaining. You can cancel a monthly subscription at any time with a written request.

How will I know what my virtual assistant is doing for me?

Your virtual assistant will be providing weekly status updates so you always know what is in progress and what tasks have been completed. These updates will include your timesheet to show time used versus time purchased and will include detailed notes about each time entry.

Do I have to train my virtual assistant?

Your virtual assistant already has expertise and experience with best practices and tools of the trade, however, you will need to train your VA on your unique business processes and preferences. Every partnership requires communication and collaboration to succeed, and your CSC will be there to support you from the start.

What if I don’t use my 30 hours in my Growth Starter Pack?

Unused hours will expire 90 days after your start date and any remaining hours from your GSP can roll over into a subscription as long as you subscribe before the expiration date. If you do not subscribe to a plan after your GSP ends, unused hours will expire. If you decide to cancel within your first 90 days, you may receive a refund for 50% of the total value of hours remaining.

How do monthly subscription plans work?

When you subscribe following your onboarding period, you’ll be able to choose the plan that fits your needs best. Each month your plan renews automatically on the same day you signed up with a fresh set of hours for your VA to complete tasks. You always have the option to add additional hours each month if you need extra work done before your subscription renews again. Hours do not rollover month-to-month and expire as soon as your next renewal hits.

What if I need to pause or cancel my subscription?

We know life happens, and sometimes it’s unpredictable. Subscribed clients can temporarily pause their subscription for a maximum of 30 days with no fee or penalty. Clients can also cancel subscriptions at any time with 10 days written notice. If you find your subscription isn’t the right amount of hours for your needs, you can modify your subscription at any time with your Client Success Coordinator’s help.

WHY PEOPLE LOVE TRUSTY OAK

Working with Trusty Oak is seamless. Camey and Damaris are true members of our team, allowing my partner and I to focus on strategic priorities and revenue-generating activities. They quickly learned what we need and how we work and consistently deliver high-quality, timely work. We get to have an entire team of professionals at our fingertips, yet we only pay for what we need!

Sarah Elliott

Co-founder & Principal of Intend2Lead LLC

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz

Principal Workforce Development Consultant, People Culture Consulting

Working with the people at Trusty Oak has opened new doors for our non-profit. It has been a huge help to have their professional insight and knowledge. Amber, Katie and Camey are all very responsive and are quick to offer their insights. We are especially thankful for their ability to present updates to our donor base and keep them informed.

Todd Merry

Home of Hope Ministries

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon

Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Donna Raskin

Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton

Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr

Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich

CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf

Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico

Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher

Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Jose Garcia

CEO and Founder, Cabeza Advertising

Trusty Oak is a huge part of ATX Web Designs business and day to day operations. What I love most is the quality people we work with. We’ve used 5 VAs through Trusty Oak and every single one of them does an extremely great job. It eliminates so much stress on us because we don’t have to go through the vetting process to see if an individual may or may not be the right fit. With Trusty Oak, we can choose anyone and expect the same high level of quality work and communication. They help us regularly with projects, social media, online marketing, sales, lead gen, internal organization, and more! As a CEO and founder, there’s so much relief to have access to great talent. Because of Trusty Oak our business continues to grow.

Daniel Griggs

CEO, ATX Web Designs