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Start with 30 VA hours
Custom monthly VA packages
No long-term commitment
Start delegating quickly
without feeling rushed
Our process is efficient, yet intentional. We set the foundation for effective delegation from day one, so you feel fully prepared to succeed in your new partnership.
1) Schedule a call
Reach out to schedule a call with a member of our team. Your first call is a time to ask questions, learn about Trusty Oak, and determine if partnering with us is the right next step for your business. After our call, you’ll receive the information you need to get started.
2) Get started with a Starter Pack
Your Starter Pack includes a delegation strategy session with your appointed Client Success Manager and 30 VA hours to start. VA matching and onboarding begins once you purchase your Starter Pack.
3) Meet your CSM and get matched
Your CSM helps you build your delegation strategy and matches you with VAs based on your needs. Matching takes an average of 15 days and is done by humans — not algorithms — to create partnerships that work for everyone involved. After your CSM makes the right match, you can meet your VA before choosing to move forward with the partnership.
4) Start delegating with support
Support from your CSM makes it easier to begin working with your VA. Your CSM can coach you through best practices to onboard and train your VA, so that you build a strong relationship from the start. You’ll have regular check-ins to review how it’s going, work on delegation, and learn how to make your partnership even better.
5) Get 5+ hours back each week
At the end of your 90-day Starter Pack period, your CSM helps you choose the best monthly package of virtual assistant hours for your needs. Choose your subscription plan and put the hours you save towards new projects, big goals, or anything you’d like. It’s your time — make the most of it!
What’s included in a Starter Pack?
Your Starter Pack has everything you need to start your delegation journey with Trusty Oak. Get started for a one-time investment of $1,700 and a money-back guarantee.
Delegation strategy & training
Start your new partnership feeling confident and ready to delegate. Your CSM helps you identify exactly what you need and how you’ll use your time.
Your delegation team
Working with Trusty Oak means getting a complete delegation team. Your CSM is here for any questions or needs that come up, and we have a pool of qualified VAs ready to help whenever you need additional support.
30 VA Hours
Your Starter Pack includes 30 VA hours upfront. The way you use your 30 hours helps your CSM see how much time you need on an ongoing basis, so they can recommend the best subscription plan for you from the beginning.
Money back guarantee
We do everything we can to match you with the best partner for you, which sometimes includes meeting a couple of VAs until there’s a spark. If we don’t find someone who’s a great fit, you receive a full refund for any unused time.
Virtual assistant plans and pricing
Our subscription model creates reliable work for your VA, and reliable support for you. This layer of consistency makes it easier to make the most of your delegated time. In a matter of weeks, you get into a routine with your VA that feels like second nature.
20 Hours
Ready to let go of general admin tasks like managing your emails and calendar? This package is a good place to start.
30 Hours
Executives and founders on this plan often use their time to delegate recurring administrative work and travel planning.
40 Hours
This package can be a good fit for someone looking for writing and design support on top of administrative tasks.
60 Hours
Need support with multiple tasks that call for expertise? It can help to work with a small team for different tasks.
FAQs
Don’t see your question below? Contact us to get your questions answered.
Can I skip the Starter Pack and start with a subscription?
All clients start with a Starter Pack to ensure you have sufficient time to onboard and build a strong relationship with your VA. It also helps us establish a baseline for the amount of support you need, so we can determine the best monthly subscription plan for you.
What if I don’t use my 30 hours in my Starter Pack?
Unused hours expire after 90 days, but they roll over if you subscribe to a plan before the expiration date. If you decide to cancel within your first 90 days, you may receive a refund for 50% of the total value of hours remaining.
How do monthly subscription plans work?
Your plan renews each month on the same day with your set amount of hours. Your CSM helps you choose the right plan based on your needs, but you always have the option to add hours during a busy month.
Is there a contract?
You will never be locked into a long-term commitment with us. You can cancel a monthly subscription at any time with 10 days written notice.
Will I need to train my virtual assistant?
Our VAs have experience with a variety of tasks, but they’ll need to learn your unique business processes and preferences. The most successful clients spend the first 30 days focused on getting to know their VA and laying the groundwork for a successful partnership.
How can I see what my VA is working on?
Our VAs share weekly status updates so you always know what’s in progress and what’s been completed. Your timesheets also show time used versus time purchased and details about each time entry.
Can I pause or change my subscription?
We understand life is unpredictable. You can always change your monthly subscription or pause it for 30 days with no fee or penalty.
Am I ready to work with a VA?
Not sure if working with a VA is right for you? We can help you identify the best tasks to offload and decide if now is the right time to take this step in your business.
We’re here to help
Our process is designed to create successful, rewarding partnerships. Book a call or send us a message to learn more about how it works.