“The only thing worse than starting something and failing … is not starting something.” – Seth Godin
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Certifications
About Jacqueline
Jacqueline started out with four years in the US Air Force in health services management, then pursued a dream of modeling and brand representation in the greater Los Angeles area. She then gained invaluable skills and experience through being a personal assistant for a start-up company in Orange County, CA, as well as in bar and restaurant management. From there, she jumped into freelancing and became a virtual assistant at the beginning of 2020. In her years of working with many different backgrounds, she has grown professionally to provide empathy, positivity, and effective communication skills in all that she does. Jacqueline has a passion for learning all of the things for maximum growth in her personal and professional life.
Jacqueline is more than happy to utilize her work background to help you stay organized, on top of your scheduling, manage your social media, and on top of your data research/tracking. Jacqueline will ensure that goals are optimally planned, put together, and achieved to its best. Jacqueline has always enjoyed writing and reading, having a passion for magazines, newspapers, and other periodicals. Her two biggest interests are social media management and podcast management; she has a passion for maximizing growth in small business and streamlining what works for her clients and her clients targeted customers.
Jacqueline lives in the greater Austin area with her husband and two young children. Most of the time, she can probably be found doing yoga at the gym, reading, crocheting, or creating a fun craft with her kids.
Working Hours
Monday–Friday: 8:30 am - 4:30 pm; flexible evenings CST
Timezone
Central Time Zone
Support Skills
Email Management
Calendar Management
Data Entry
Online Research
Social Media Management
Content & Blog Writing
Podcast Guest Research
Podcast Management
Podcast Editing
Podcast Show Notes
Recruiting & Hiring
Customer Service
Industry Experience
Healthcare
Coaching
Customer Service
Military
Bar & Restaurant
Retail
Event & Hospitality
Software Experience
Wix
WordPress
Facebook
Instagram
Twitter
TikTok
Later
Planoly
Tailwind
Loom
Zoom
Skype
FloDesk
Basecamp
Canva
LastPass
Voxer
Microsoft Office
Google Suite
Slack
Trello
ClickUp
Dropbox
DocuSign
Calendly
MailChimp
ClickFunnels
Audacity
Jacqueline?
Why people love Trusty Oak
The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.
Todd Merry
Home of Hope Ministries
The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.
Brandi R. Muñoz
Principal Workforce Development Consultant, People Culture Consulting
My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.
Pascal Simon
Owner and Founder of Bake Austin
TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.
Dona Raskin
Founder of Austin Kids Can!
Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.
Tim Hamilton
Founder & CEO of Praxent, Austin, TX
My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.
Dave Bahr
Founder and CEO, In-Sightful Living
Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!
Ilana Zivkovich
CEO, Werq
As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.
It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.
Eyal Gallico
Founder & IT Professional at TopMac, Austin, TX
I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!
Erika Heilman
Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!
Juila Freeland Fisher
Director of Education Research, Clayton Christensen Institute
Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.
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