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Jennifer Szpak

Meet

Jennifer Szpak

Virtual Assistant

Based in Southeast Michigan
|
With Trusty Oak since 2021

“Today is your opportunity to build the tomorrow you want.” – Ken Poirot

Currently Taking New Clients
About Jennifer

Jennifer has an entrepreneurial spirit, and loves researching and learning new things. She enjoyed her work in Program & Project Coordination, where her organization and attention to detail aided her in moving up the ladder quickly.

Although she was successful in her career, she longed for the creative and time freedom that go along with business ownership. In 2018, Jennifer lost her job to a corporate restructure. Instead of going job hunting, she saw it as an opportunity to go after a long time dream and work on building her own business. Virtual assistance was the perfect extension to utilize her vast experience … and she’s never looked back!

Jennifer is very comfortable with technology and loves figuring out complex solutions to tackle problems across business workflows and automation. She is very methodical in her work, and so, is naturally great at owning and managing processes and tracking projects and key deliverables. She loves working with small businesses and takes great pride in being a part of their success and growth. She enjoys working at Trusty Oak because she is able to do meaningful work on her own terms with the support of an entire team backing her up.

When Jennifer isn’t working or taking courses to expand her knowledge, you’ll find her at the beach or out on the lake in her family’s boat. She lives in Michigan and will take any opportunity to get out of the cold and into a warm, tropical destination. She also enjoys spoiling her adorable Ragdoll kitty, Ocean, whose beautiful blue eyes remind her of her favorite place to be.

Working Hours

Monday – Friday: base hours 10am - 4pm with flexibility

Timezone

Eastern Time Zone

Support Skills

Business Operations

Reporting & Metrics

Process Management

Purchasing, Expense & Invoice Management

Onboarding

Program Coordination

Task Management

Project Management

Travel Planning

Document & Form Creation

General Admin

Shopify Store Management

WordPress Management/Updates

Canva/PicMonkey Graphics

Industry Experience

Small Business & Startups

Travel & Hospitality

Technology

Life & Business Coaching

Photography

Architecture

Automotive

Financial

Software Experience

Google Workspace

Microsoft Office Suite

Asana

Monday

Trello

Hello Bonsai

Wave Accounting

Airtable

Notion

Zoom / Webex

Slack

Dropbox

Calendly

Canva

PicMonkey

WordPress

Shopify

Sharepoint

Jennifer?

Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry Home of Hope Ministries

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia CEO and Founder, Cabeza Advertising