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Lauren Lyman


Lauren Lyman

Virtual Assistant

Based in Brooklyn, NY
With Trusty Oak since 2019

Give people the power to shape their lives to their liking, and their souls will take care of themselves. – Ellen Willis

Currently Taking New Clients
About Lauren

Lauren Lyman is an experienced freelancer in content writing, marketing, and administration. Lauren originally began her career in academia, aspiring to work as a university professor in music history and classical flute while holding several customer service and office coordinator jobs along the way. In December 2011, Lauren graduated from Texas State University with a M.M. in Music History and Literature and moved to Austin, TX two years later.

After working for a music licensing company in the contract, billing, and sales support departments, she decided to combine these skills with her music network by starting her own business, OtherSide Austin, in January 2017. For this startup, Lauren specialized in public relations, booking, artist management, social media management, and email newsletters for DIY artists and non-profit organizations. Lauren has represented artists for local festivals, including Voyager Music Festival (2016), Sonic Transmissions Festival (2017), and Congo Square ATX (2019 and 2020). She was also a public relations representative for the stand-up comedian, Mo Amer, for his Netflix special at The Paramount Theatre in June of 2018.

Lauren was hired at Trusty Oak in January 2019 as a marketing and administrative virtual assistant. She has also worked as the Social Media Manager from March 2020 to March 2021.

In the spring of 2020, her partner was accepted into graduate school, so in August 2020, they moved to Brooklyn, NY, where Lauren continues to freelance as a Trusty Oak professional. In her spare time, Lauren writes her own music, plays her flute for her partner’s studio sessions as well as for other independent musicians and producers, and she performs at venues in New York City.

Working Hours

Monday–Friday: mornings, afternoons, and evenings



Support Skills

Academic Research

Basic Graphic Design

Basic Website Updates


Book Citations

Calendar Management

Content Writing

CRM Management

Data Entry

Email Correspondence

Email Marketing

Inbox Management

Interview Setups and Coordination

Press Releases

Project Management

Proofreading and Editing

Public Relations

Social Media Marketing


Industry Experience


Accounting & Bookkeeping

Artist Management

Business Coaching

Content Marketing

Crisis & Reputation Management

Crisis Communications

Health & Wellness

Higher Education

Litigation PR

Non-Profit Organizations

Performing Arts

Personal and Laundry Services


Sales Support

Small Business and Intellectual Property Law



Tax Preparation

Software Experience

Active Campaign

Adobe Express

Adobe Pro

Adobe Reader







Google Workspace






Meta Business Suite

Microsoft Office Suite












Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry Home of Hope Ministries

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia CEO and Founder, Cabeza Advertising