Lisa is a highly experienced and skilled professional with over 20 years of experience in the apparel and footwear manufacturing industry as well as the software sector. She has worked with established companies as well as successful start-ups, which has given her the opportunity to develop her expertise and skill sets in a variety of areas of administrative support and customer success both internally and externally. Her experience with start-ups accelerated her professional growth by requiring her to quickly adapt and acquire new skills in areas such as research, project management, and procedure development and implementation across various departments.
As an effective leader, Lisa has overseen day-to-day operations and implemented workflows and best practices to streamline processes and enhance productivity. She has successfully managed cross-functional departments, including customer success, sales, import, logistics, domestic and international distributors, production, developers, and finance. Lisa has also been responsible for managing end-to-end supply chain operations, ensuring prompt delivery of goods, maintaining vendor compliance, and driving overall customer success within and outside the organization.
In addition to her roles in the manufacturing industry, Lisa has worked as a freelancer, taking on diverse positions such as branding and website project manager, data management and gathering team manager, and digital marketing professional. Her versatility and adaptability have allowed her to thrive in various capacities. She is a team player with excellent communication and interpersonal skills.
Lisa is passionate about travel, gadgets, and all things tech. Her curiosity and enthusiasm drive her continuous growth and exploration of fresh opportunities within the rapidly evolving tech landscape. Lisa not only seeks to expand her own knowledge but also endeavors to share and utilize this expertise to support colleagues and clients alike.
Working Hours
Monday–Thursday: Mornings and afternoons until 4:30 pm MT
Timezone
Mountain Time Zone
Support Skills
Project Management
Administrative Support
Transcription
Research
Industry Experience
Apparel and footwear
Start-ups
Tech
Software Experience
CRM, ERP & EDI
Basecamp
Trello
ClickUp
Jira
Monday.com
Hootsuite
Google Suite
Microsoft Office
Canva
Wix
Slack
Box.com
Social media (Facebook, Instagram)
Lisa?
Why people love Trusty Oak
The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.
Todd Merry
Home of Hope Ministries
The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.
Brandi R. Muñoz
Principal Workforce Development Consultant, People Culture Consulting
My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.
Pascal Simon
Owner and Founder of Bake Austin
TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.
Dona Raskin
Founder of Austin Kids Can!
Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.
Tim Hamilton
Founder & CEO of Praxent, Austin, TX
My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.
Dave Bahr
Founder and CEO, In-Sightful Living
Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!
Ilana Zivkovich
CEO, Werq
As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.
It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.
Eyal Gallico
Founder & IT Professional at TopMac, Austin, TX
I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!
Erika Heilman
Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!
Juila Freeland Fisher
Director of Education Research, Clayton Christensen Institute
Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.
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