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Shauwana Glasgow

Meet

Shauwana Glasgow

Virtual Executive Assistant

Based in Maryland
|
With Trusty Oak since 2025

Coming together is a beginning; keeping together is progress; working together is success- Henry Ford

Currently Taking New Clients
About Shauwana

Shauwana is a highly skilled and experienced Executive Assistant as well as a Customer Service & Support Specialist, known for her exceptional communication abilities and over 11 years of unmatched expertise. She holds an associate degree in Communication Studies and brings five-plus years of event planning to the table, coordinating both in-person and virtual events—everything from venue booking and entertainment coordination to catering and performance planning.

Her proven track record spans project management, customer service, technical support, network management, digital marketing, website management, brand strategy, copywriting, editing, proofreading, social media management, and administration. In each of these areas, Shauwana excels at implementing strategic communication plans that fuel business growth and success.

What truly sets Shauwana apart is her dedication to continuous learning. A fast learner who thrives in dynamic environments, she is always seeking out ways to expand her expertise and stay current with industry trends and best practices.

Outside of the office, Shauwana enjoys reading, learning new skills, and cherishing quality time with her family. This commitment to growth, both personally and professionally, shines through in all that she does.

Working Hours

Monday–Friday 9am-5pm ET

Timezone

Eastern Time Zone

Support Skills

General Administrative Tasks

Document Proofreading & Preparation

Expense Reconciliation

Scheduling & Appointment Setting

Payroll Processing

Board & Stakeholder Communication Support

Social Media Management

Copywriting Data Entry

SOP Documentation

Industry Experience

Not for Profit

Education

Lending

Finance

Healthcare

Digital Marketing

Podcasting

Construction & Management

Moving & Relocation Services

SaaS

Government Contracting

eCommerce

Real Estate

 

Software Experience

Project & Task Management

  • Asana
  • Trello
  • Monday

Productivity & Collaboration

  • Office 365
  • Microsoft Office
  • Google Suite
  • Slack
  • Zoom
  • Calendly
  • DocuSign
  • Dropbox
  • SurveyMonkey

CRM & Marketing

  • HubSpot
  • Mailchimp
  • Constant Contact
  • Honeybook

Social Media Management & Scheduling

  • Buffer
  • Later
  • Hootsuite
  • Tailwind

Design & Branding

  • Canva
  • Squarespace

Finance & Accounting

  • QuickBooks
  • Expensify
  • Square

Security & Password Management

  • LastPass
  • 1Password

Shauwana?

Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry Home of Hope Ministries

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Brandi R. Muñoz Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia CEO and Founder, Cabeza Advertising