VA Spotlight — Madison Carter
At Trusty Oak, we specialize in matching busy professionals with talented virtual assistants dedicated to making life easier and more efficient. Our VAs help clients save time, reduce stress, and focus on what they do best. We’re proud to feature the amazing individuals on our team, and today, we’re excited to introduce you to one of our dedicated virtual assistants.
Get to know Madison Carter, a talented young VA who brings a passion for CRM management and process application to her support of clients.
Madison Carter — System & Process Whiz
Madison is a virtual assistant who brings calm, clarity, and connection to every project she tackles. With a natural talent for transforming complex workflows into polished processes, she can quickly turn scattered notes into actionable tasks and ensure that every inbox sings with seamless communication.
Fueled by curiosity and a passion for growth, Madison thrives in creative environments—where structure meets imagination and client relationships evolve into genuine friendships. Whether she’s diving headfirst into CRM platforms, smoothing out a client’s onboarding process, or simply sharing a kind word of encouragement, Madison makes working together feel both productive and personal.
Outside of work, she enjoys playing and coaching volleyball, undertaking DIY home improvement projects, and playing competitive board games.
Why did you choose to be a VA, and why does this lifestyle work for you?
What really drove me to become a VA was the ability to control my schedule! The work/life balance I have been able to have is very important to me. I also love being able to work in multiple different career industries at a time; it keeps my ADHD brain occupied.
What made you choose Trusty Oak?
I chose Trusty Oak because their core values aligned strongly with my own and the type of work I strive to do!
What’s your superpower?
My ability to pick up new skills/processes very quickly. I know everyone says they are a quick learner, but I pick things up incredibly fast because I spent years being coached in sports. Often, I only have to see the process 1 time before being able to implement it on my own.
Describe your favorite place to work from.
My local library! I am lucky that my county has very high-quality and resource-stacked facilities that are available to the public.
What is your top program/app that makes your life easier as a VA?
Honestly, it’s often overlooked, but my sticky notes app! I type so many random little things in there throughout my workday. I use it for quick to-do lists, tracking questions I have for clients, or reminders I need to tell them.
Describe your perfect day off.
My perfect day off would probably consist of a morning hike and breakfast with my family, followed by reading for multiple hours and ending with a long bath!
Thank you for sharing, Madison!
Are you wondering if Madison is the ideal addition to your team?
Visit our website to explore her profile and see what she can bring to the table!
Bex has a passion for helping others and thrives in fostering relationships with business owners, entrepreneurs and virtual assistants. As a former VA with Trusty Oak, Bex has a unique perspective that allows her to hone in on the challenges business leaders face and offer solutions based in real world experience.
Bex is originally from New Zealand, and now resides in Pittsburgh, Pennsylvania with her husband. She loves to travel - everywhere- experience new culture & places, architecture & people. Adventure is always around the corner!