Meet

Kristin Nethken

Virtual Assistant

Based in Wyoming

With Trusty Oak since 2023

“Work gives you meaning and purpose and life is empty without it.” Stephen Hawking

Currently Taking New Clients

About Kristin

First, it is very nice to meet you!

I started out working in high school in a medical office. Answering calls, making calls to patients and insurance companies, scheduling, working with nurses, organizing charts, ordering supplies, and filing charts. We still had physical charts to keep organized. I worked on transcribing doctors’ SOAP notes, adding to charts, following up on prescription refills, cleaning the office, and everything else in between. Shortly after getting married, my husband joined the military, and we began to move around. Since I had experience and felt very comfortable in the medical field, I worked for temp agencies to help me find work in medical offices as we moved. When my husband retired in 2010, we moved back to Oregon. However, working in Portland was difficult as the commute became longer and longer. Sitting on the train for 2-3 hours a day felt like a complete waste of time, and I hate to waste time. So I switched to working entirely from home and haven’t looked back. I love working from home; I can complete everything I could in a traditional office in my home office. I do have co-workers, though, my three well-behaved and snuggly dogs.

My work experience has encompassed email management, calendar management, travel coordination, research, project management, and more. I am always looking for any opportunity to learn, and I am always up for a challenge. I completed my Associate of Science degree while living in Oregon. I recently obtained a paralegal certificate while working at a law firm remotely. I am always taking online classes to gain new professional and personal skills. Throughout my work experiences, I have acquired many valuable skill sets from different roles and various industries. I am self-motivated and dedicated, and I believe hard work pays off. I love working behind the scenes, taking over tasks to free up time for my client to grow. I love to dig into any task I am given and use my attention to detail and organization. My personal motto is to work smarter and not harder. I always do my best to stay positive and strive to go the extra mile.

I live in Wyoming, so when the weather is good, we soak it up and spend as much time outside. I will fill my free time with all things animal related. I volunteer my professional experience to local animal rescues and shelters. Right now, I am helping a rescue that works to find homes for senior, disabled, and behaviorally challenged dogs. In Oregon, I helped to create a charity and a non-profit for animal emergency needs for Veterans. If I am not working with animals, I love to fill my time in nature, reading a good book, writing short stories, taking photographs, playing a new video game, learning a new hobby, or completing a DIY house project with my husband.

Working Hours

Monday–Friday: 8 am - 12pm and afternoons until 5:00 pm MT

Timezone

Mountain Time Zone

Support Skills

Legal Research

Expense Reporting

Travel Arrangements

Email Management

Calendar Management

Data Entry

Transcription

Event Planning

Organization

Online Research

Newsletter Creation

Database Management

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Social Media Management / Content Creation

Project Management

Industry Experience

Healthcare

Legal

Coaching

Non Profit

Health & Wellness

Customer Service

Retail

Entertainment

Freelance

E-Commerce

Software Experience

Legal: Lexis Nexis, Docket Bird, Clio, Pacer, Epiq, Stretto, Law 360, Inforuptcy, Omni
home

Web: WordPress, Wix, Squarespace, Shopify, Etsy

Social: Facebook, Instagram, Twitter, Pinterest, LinkedIn, YouTube

Social Media Management: Later, Hootsuite, Buffer

Computer Software: Microsoft Office, & Google Suite Platform

Photo & Video Editing: Canva

CRM & Email Marketing: Mailchimp, HubSpot, ActiveCampaign,
Salesforce, Keap, Zoho, Insightly, Streak, Sugar

Virtual Communication: Zoom, Google Meet, Microsoft Teams, Slack, Skype

Bookkeeping: Quickbooks, Wave, Freshbooks

Project Management: Asana, Trello, Monday.com, Basecamp, Hive, SmartSheet, Jira, Airtable

Additional Tools: Zapier, FileMaker, Dropbox, SimilarWeb, Zing Tree, DocuSign, Adobe, Expensify, Concur, Calendly

Kristin?

Why people love Trusty Oak

The Trusty Oak team has been instrumental in helping me build my career. From administrative support and social media management to business planning, Amber and the Trusty Oak team have all the resources and people strength that I need to be successful. When a business need arises, I can trust that Trusty Oak will have a number of options and solutions that will work within my budget and time frame.

Todd Merry

Home of Hope Ministries

Brandi R. Muñoz

Principal Workforce Development Consultant, People Culture Consulting

My experience with TRUSTY OAK was wonderful…getting my website more organized and cohesive. Having someone else take a deeper look at my website was really helpful and inspiring — we literally gave it a whole new look and feel. This freed up my time to focus on other things that I don’t usually have time for. Hannah was always available when I needed her and had a lot of great ideas and brought a fresh new perspective to my marketing. I felt like I was in really good hands and can highly recommend TRUSTY OAK.

Pascal Simon

Owner and Founder of Bake Austin

TRUSTY OAK rocks! I couldn’t be more pleased about the quality of work and their personal touch. With Amber as CEO, I can count on her to understand our needs, to be a great communicator, and a wonderful resource for us. I am continually impressed with how professional and capable TRUSTY OAK’s virtual assistants are. I highly recommend TRUSTY OAK to provide outstanding administrative assistance to organizations like ours.

Dona Raskin

Founder of Austin Kids Can!

Working with TRUSTY OAK has been an absolute pleasure. After several failed attempts with other VA firms, I have finally found a responsive, trustworthy, dependable assistant…adding much more value than the bare bones inbox and calendar management I was looking for. If you’re looking for a fractional assistant you can trust from day one, I highly recommend you work with TRUSTY OAK.

Tim Hamilton

Founder & CEO of Praxent, Austin, TX

My VA has done more for me in 20 hours of work than I’ve done in probably a year of just making things up on my own. That’s not a sales pitch, infomercial, or me being paid to say what I’m saying. It’s true. I’ve gotten a business card designed, a logo designed, website updated, streamlined for SEO, content written, colors and fonts changed, things I would have never thought about if I was doing this on my own.

Dave Bahr

Founder and CEO, In-Sightful Living

Adulting is hard. Entrepreneuring is harder. I don’t know where I would be on either if Trusty Oak hadn’t come into my life when they did. Partnering with them has allowed me to scale my business, organize my life, and accomplish goals that would have been out of my reach without their support. Their team is diverse in skillset and background—over the years I have been able to lean on them for everything from scheduling and travel booking to bookkeeping and invoicing to process engineering and implementation. They are proactive, trustworthy, and receive an enthusiastic recommendation from me!

Ilana Zivkovich

CEO, Werq

As an entrepreneur with several projects going in different directions, it’s hard to prevent some things from falling through the cracks. I’ve asked for a diverse list of tasks and they have done them all in stride, quickly, and way too politely. You can count on TRUSTY OAK to get things done fast and correctly, freeing you up to focus on building your business.

Clint Greenleaf

Board Director, CEO, Entrepreneur, Content Expert, CPA

It took a while to open to the idea of a VA – as a new business owner, I thought I could do everything. Well, I was wrong! Letting go of the things I don’t know how to do, or don’t do well at all and handing them to TRUSTY OAK helped me immensely. They take care of my website and social media and much more, and leave me time as the business owner to do the stuff I’m good at.

Eyal Gallico

Founder & IT Professional at TopMac, Austin, TX

I have worked with Amber on several website projects and her work is top notch. I am amazed by her attention to detail and her ability to drive a schedule. If you want something done well, and fast, TRUSTY OAK is what you are looking for!

Erika Heilman

Trusty Oak’s virtual assistant services have plugged a gap in our administrative needs and made my life easier during a year of hectic travel. Genny got up to speed quickly in understanding the nature of my work, and she’s efficient and professional in helping to manage complex calendaring and travel arrangements. This virtual arrangement has worked seamlessly for us!

Juila Freeland Fisher

Director of Education Research, Clayton Christensen Institute

Working with the VAs at Trusty Oak, I am better equipped to scale and grow my business. Their varied skill sets help open up the Cabéza Advertising portfolio of services, allowing us to better serve our clients and improve our value proposition.

Hose Garcia

CEO and Founder, Cabeza Advertising