10 Unexpected Tasks You Can Delegate to Your Virtual Assistant
Unsure how to make the most of your virtual assistant? Despite common misconceptions, virtual assistants can offer a wide range of valuable services to help your business grow. Consider delegating these ten unexpected tasks to your virtual assistant:
1. Facebook Group Management
Managing Facebook groups can be time-consuming, but your VA can handle member requests, collect contact information, manage messages, reply to comments, and approve member posts.
2. Creating Standard Operating Procedures (SOP)
If you have systems in place without documentation, you run the risk of small tasks slipping through the cracks. Ask your VA to create an SOP for systems already in place. They may be able to optimize your current system or create a new, more effective one!
3. Setting up a Google Business Profile
Setting up a Google Business Profile can boost your organic traffic for free! Having a Google Business Profile ensures that your business comes up when it is searched. Your VA can set it up and add value to your customers by keeping your information up to date and responding to reviews. Learn more about Google’s business profile.
4. Collecting Testimonials
Your business needs testimonials, but you may not have the time or feel comfortable asking for them. Your VA can follow up with customers, ask for testimonials, and add them to your website or post them on social media. Including testimonials can boost website traffic!
5. Email Management
If your inbox is overwhelming you, ask your VA for help. They can create a system to organize your inbox or take over your email entirely and forward critical emails to you.
6. Taking Meeting Notes
If you need to focus on a meeting without worrying about notes, your VA can take notes for you! They can also transcribe past meetings, recorded phone calls, and audio files. If you have any physical notes, your VA can digitize them for your records!
7. Researching Programs and Software Options
Do you need to invest in new software for your business? Your VA can suggest software to fit your needs or research software for you. A comparative pros and cons list is always helpful!
8. Customer Relationship Management (CRM)
A CRM is a vital tool for business, but it requires management. Ask your VA to manage and organize your CRM by entering customer data, updating contact information, and flagging important follow-ups. Many CRMs allow you to add individual users as admins, so your VA will have all the access they need.
9. Outbound Engagement
Your VA can engage on your business’s behalf to grow your social media presence. They can reply to DMs, engage with customers and competitors, and find new accounts to follow. Read on to learn more about outbound engagement.
10. Research and Book Speaking Opportunities
Participating in webinars, events, and podcasts can help find new leads for your business. Your VA can research, apply, and schedule these events for you, create presentations, and write scripts.
These are only ten unexpected tasks to delegate to your VA, but there are many more tasks you can delegate. Check out our blog post “Utilizing Your VA to Their Maximum While You’re at Your Minimum” for more ideas.